The customer service is exceptional. They are super friendly, helpful, and make sure you have the best shopping experience possible. I had a few queries before initiating my purchase, and they were addressed in no time, clearing all my doubts.

I love the comprehensive detail provided for each design file. From the file size to the number of stitches and color changes, every single detail is clearly laid out, testament to their commitment to quality and transparency.

Top-notch! Every design I’ve purchased has stitched out flawlessly, adding a unique charm to my embroidery projects.